Frequently Asked Questions
Everything you need to know about your IZOD shopping experience.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What is your return policy?
We accept returns of unworn, unwashed, and tagged merchandise within 30 days of purchase. Please use our online portal to generate a prepaid return shipping label.
How do I determine my correct size?
Each product page features a detailed 'Size Guide' button. We recommend comparing your body measurements to our chart to ensure the classic IZOD fit.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states and select international territories. Shipping rates and delivery times vary depending on the destination country.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
Can I modify or cancel my order after it's placed?
To ensure fast delivery, we process orders immediately. You may cancel an order within 30 minutes of placement; after that, you will need to initiate a return once the item arrives.